Entry Level - Customer Care Representative

Job Opportunity

In this role, you'll be at the heart of the client experience. From answering questions and walking families through benefit options to guiding them through important decisions, you'll make coverage simple, clear, and stress-free.

It's not just about forms or paperwork it's about building meaningful relationships, protecting futures, and making a difference every day.

Build strong, ongoing relationships with clients after enrollment

Explain benefit details, policy updates, and assist with claims

Break down coverage options in a way that's easy to understand

Collaborate with team leads to improve onboarding and client service

Serve as the primary point of contact for client questions and support

Take part in professional development and leadership training

Strong communication skills and a passion for helping others

Comfortable with technology and virtual collaboration tools

Organized, self-driven, and detail-oriented

Previous customer service or insurance experience is a plus (not required)

Must be legally eligible to work in the U.S. or Canada

100% remote work with flexible scheduling

Weekly pay + performance incentives

Paid training & mentorship designed to help you succeed

Fast-track advancement with leadership opportunities

Supportive, mission-focused team culture where people come first

The chance to make a real impact by helping families protect their futures