Sales Support - Collinsville, IL, Cincinnati, OH or Irving, TX

Sales Support

This position will provide primary sales support to all Commercial Door-to-door and Apartment and Builder Sales with pricing, data acquisition, issues management, and contracting transactions for all Vistra brands nationally. The position may provide sales support for other sales channels should the need arise.

Dynegy and TXU Energy, subsidiaries of Vistra Corp, deliver more than just power to residential, municipal, commercial, and industrial customers across several states. They also provide world-class service to their customers making them stand out in the energy sector.

Responsibilities :

• Support the Door-to-Door and Apartment & Builder Sales teams with setting up and closing highly profitable energy deals with business customers through a variety of means including obtaining usage history, working with price quotes, and closing contracts
• Use Salesforce, SAP, ERCOT, PJM, MISO, LodeStar, Utility Portals, LOA, Adobe Sign and other associated tools and portals
• Maintain established service levels by working to obtain account information, provide contract pricing, and resolve account issues
• Work with organizations throughout Vistra to ensure customer accounts are handled efficiently and accurately
• Ensure requests for pricing are responded to in a timely manner and work with pricing, structured transactions, legal, contract, and credit groups to prepare customer offers
• Able to manage, prioritize, and complete support-related requests from sales executives
• Electricity Contracts accuracy of contract forms, tracking and resolving any discrepancies to ensure payment delays do not occur and if discovered, working within expected time frames to resolve and correct
• Ensure adherence to regulatory and government guidelines in maintaining customer accounts
• Ensure an accurate and timely process for maintaining customer account information and closing pricing transactions
• Access and working knowledge of ERCOT, PJM, and MISO utilities (access portals, look up info, request usage, etc).

The Cincinnati, OH, Collinsville, IL, or Irving, TX-based account manager's role will support Dynegy and TXU Energy direct sales reps in building strong customer relationships, and win new and renewal customers to reach organizational goals and objectives.

Requirements :

Perform all other tasks that may be assigned.