Overview
Leads the ATS maintenance and / or materials services delivery team at the site level by serving employees and customers with a leadership mindset that values employees and engages customers. Drives the ATS safety and wellness culture. Provides leadership that develops and sustains a positive employee experience. Manages all aspects of the team's service delivery in order to engage the customer and improve facility performance. Accountable for site financial results.
Additional direct reports may include Site Supervisors, Reliability staff, and / or Supply Chain employees.
Essential Duties and Responsibilities
- To Live and Lead Safety : Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations.
- Implements and actively supports all Beyond Zero initiatives.
- Enables the growth of a customer safety culture by fostering a safety partnership and sharing best practices.
- To Inspire and Provide Clarity on Vision and Strategy : Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives.
- Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities.
- Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes.
- To Own Our ATS Culture : Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect.
- Sets a positive, influential standard for others and creates a constructive climate for their team.
- Influences with transparency and uses participative methods to ensure that decisions are understood and accepted.
- Establishes a positive work environment through onboarding, ongoing one-on-one communications, and timely recognition of individual contributions and achievements.
- Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes.
- To Support Our Employees' Learning and Growth : Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development.
- Develops, communicates, and executes a Skills Matrix and Technician Training Plan.
- Builds and maintains a succession plan for key positions (e.g., Supervisors, Supply Chain, P / S, RE).
- To Ensure and Drive our Business Results : Leads and ensures the Operating System is understood, reinforced, and embedded.
- Develops and executes a site-specific maintenance plan per ATS standards.
- Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives.
- Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment.
- Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on-site contact.
- Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts.
- Communicates with the customer through daily, weekly, and monthly meetings and conducts regular reviews of performance metrics.
- Drives a continuous improvement methodology and promotes cost savings.
- Analyzes and reports on key performance indicators, conducts root cause analyses, and develops and executes action items while removing barriers and addressing issues.
- Collaborates with sales and operations leadership to increase the scope of services.
Essential KSAs, Desirable KSAs
Bachelor's degree in technical, business, or a related field preferred or seven years of operations / maintenance experience.Three years of supervisory experience with a strong focus on development of employees.Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change.Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals.Solid understanding of manufacturing / assembly work environment.Business acumen; positive influencer with appropriate levels of organization; strong customer focus with the ability to build positive business relationships and show a sense of urgency.Desirable : manufacturing maintenance experience, experience with proactive / reliability maintenance processes, and related certifications.Good computer skills, including Microsoft applications and tools such as Power BI, Concur, Workday, and related software.Time management skills; ability to relocate to specified locations; excellent communications skills (verbal, written, and presentation); agile, curious learner and credible teacher; financial acumen and knowledge of forecasting and managing budgets.Leadership Core Competencies
Business and Company Acumen : Lead with honesty and integrity; build bold and relevant strategies; welcome and motivate change; recognize the right outcomes and how they were achieved; role model safety and wellness.Emotional Intelligence : Provide psychological safety; be self-aware; build relationships; ask for and act on feedback; respect diverse backgrounds and viewpoints.Lead in the Present; Eye to the Future : Commit to accountability; coach people to their potential; own talent development and placement; turn problems into opportunities; be resilient and flexible.Communicate, Communicate, Communicate : Practice transparency; build relationships through respect; be a curious learner and credible teacher; influence in a proactive, positive way; ensure cross-functional awareness / decisions.Employment Type : Full Time
Seniority level
Mid-Senior levelJob function
Management and ManufacturingIndustries
Facilities ServicesJ-18808-Ljbffr