Overview
- Competitive compensation package with medical, dental, and vision insurance
- Opportunity for career advancement and growth within the organization
- Supportive and inclusive work environment focused on employee well-being
- Chance to make a positive impact on the lives of individuals with disabilities
- Engage in meaningful work that enables customers to actively participate in everyday life
What to Expect
Assist customers with new equipment requests and maintain accurate data in the order processing systemVerify insurance eligibility and communicate financial responsibilities to customersRespond to customer inquiries and resolve issues efficiently to enhance satisfactionCoordinate scheduling for evaluations and adjustments with ATPs and seating techniciansParticipate in departmental initiatives aimed at improving results and customer serviceWhat is Required
High school diploma or GED or equivalent combination of experience and educationMinimum of one year of customer service experienceStrong written and verbal communication skillsAbility to work in a fast-paced environment and manage multiple prioritiesExceptional interpersonal and problem-solving skillsHow to Stand Out
Working knowledge of service order processing experienceKnowledge of complex rehab equipment and productsPrior experience in the durable medical equipment industryProficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)ComplexRehabilitationTechnology #CustomerService #CareerOpportunity #InclusiveWorkEnvironment #HealthcareJobs
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