Customer Care Coordinator Order Experience INumotion • Mobile, AL, US
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Customer Care Coordinator Order Experience I
Numotion • Mobile, AL, US
14 hours ago
Job type
- Full-time
Job descriptionAssist customers with new equipment requests and maintain accurate data in the order processing system Verify insurance eligibility and communicate financial responsibilities to customers Respond to customer inquiries and resolve issues efficiently to enhance satisfaction Coordinate scheduling for evaluations and adjustments with ATPs and seating technicians Participate in departmental initiatives aimed at improving results and customer service High school diploma or GED or equivalent combination of experience and education Minimum of one year of customer service experience Strong written and verbal communication skills Ability to work in a fast-paced environment and manage multiple priorities Exceptional interpersonal and problem-solving skills Working knowledge of service order processing experience Knowledge of complex rehab equipment and products Prior experience in the durable medical equipment industry Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
Overview
- Competitive compensation package with medical, dental, and vision insurance
- Opportunity for career advancement and growth within the organization
- Supportive and inclusive work environment focused on employee well-being
- Chance to make a positive impact on the lives of individuals with disabilities
- Engage in meaningful work that enables customers to actively participate in everyday life
What to Expect
What is Required
How to Stand Out
ComplexRehabilitationTechnology #CustomerService #CareerOpportunity #InclusiveWorkEnvironment #HealthcareJobs
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Customer Care Coordinator • Mobile, AL, US
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