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Strategic Client Executive

Strategic Client Executive

UniphorePalo Alto, CA, United States
3 days ago
Job type
  • Full-time
Job description

5 days ago Be among the first 25 applicants

Uniphore is one of the largest B2B AI‑native companies—decades‑proven, built‑for‑scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co‑pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data : all in the service of creating the most human processes and experiences for customers and employees.

Job Description

Client Executive – Strategic Accounts

This role is based out of the San Francisco Bay Area.

Position Summary

We are seeking a proven enterprise sales leader to drive strategic growth with Fortune 500 and Global 2000 clients. The ideal candidate is an elite C‑suite‑oriented Client Executive who excels in navigating complexity, shaping vision at the executive level, and closing transformative, multi‑million‑dollar AI deals. This is a high‑impact role for someone who thrives on executive engagement, strategic orchestration, and outcome‑based selling — not transactional sales.

Key Responsibilities

Strategic Account Management

  • Develop and execute multi‑year account strategies for target enterprise clients (typical TCV $1M–$30M+).
  • Position Uniphore as a strategic business transformation partner, not a point solution provider.
  • Build and sustain trusted relationships with economic buyers and executive sponsors across the C‑suite.
  • Lead whitespace analysis, territory planning, and account expansion to maximize customer lifetime value and wallet share.
  • Drives regular account planning and executive mapping.

Sales Execution

  • Own the full enterprise sales cycle — from executive prospecting to multi‑stakeholder negotiation and close.
  • Consistently achieve and exceed $2M–$4M in annual new and expansion ARR.
  • Navigate complex procurement, legal, and security reviews to drive predictable closure.
  • Develop business cases and ROI frameworks that align to board‑level priorities and measurable outcomes.
  • Structure and negotiate multi‑year agreements with TCVs exceeding $10M+.
  • Cross‑Functional Leadership

  • Operate as the “CEO of your territory,” orchestrating internal teams across Solutions Engineering, Services, Product, Legal, and Executive Leadership.
  • Partner with Product and Marketing to influence roadmap priorities and thought leadership initiatives.
  • Mentor peers and emerging sellers in best‑in‑class enterprise selling practices.
  • Pipeline Development & Market Engagement

  • Build and maintain 3–5x pipeline coverage through strategic prospecting, executive networking, and partnership development.
  • Drive net‑new opportunity creation and expansion within assigned verticals or regions.
  • Represent Uniphore at industry conferences, executive summits, and partner events to elevate brand and visibility.
  • Experience

    Required Qualifications

  • 10+ years of enterprise technology or SaaS sales with a track record of consistent quota attainment.
  • 5+ years selling directly to the C‑suite (CIO, CMO, CXO, CEO) within Fortune 500 / Global 2000 enterprises.
  • Proven success closing $2M+ ACV / $10M+ TCV deals and managing complex 6‑12‑month sales cycles.
  • Recognition for top‑tier performance (President’s Club or top 10–20% of sales org).
  • Industry & Domain Expertise

  • Knowledge across AI / ML, SaaS, cloud, data platforms, cybersecurity, or digital transformation solutions.
  • Experience selling into Banking, Insurance, Retail, Telecommunications, or BPO / Consulting sectors.
  • Deep understanding of enterprise procurement, compliance, and governance processes.
  • Skills & Competencies

  • Executive presence and gravitas in C‑level discussions.
  • Strategic acumen to link Uniphore’s AI capabilities to business transformation outcomes.
  • Mastery of consultative and value‑based selling (e.g., MEDDPICC, Challenger, Command the Message).
  • Exceptional communication and storytelling skills that articulate impact and differentiation.
  • Proven negotiation and deal‑structuring expertise.
  • Ability to thrive in fast‑paced and high‑growth environments.
  • Technical & Educational Requirements

  • Bachelor’s degree required.
  • Proficiency with Salesforce, sales engagement platforms, and productivity tools.
  • Willingness to travel up to 50% within territory.
  • Preferred Qualifications

  • Experience with leading enterprise vendors (e.g., Microsoft, Oracle, AWS, Google Cloud, Snowflake, Databricks).
  • Existing executive relationships within target verticals.
  • Expertise in land‑and‑expand strategies and multi‑year enterprise growth.
  • Proven success building ROI models that secure board‑level sponsorship.
  • Multilingual fluency aligned with region preferred.
  • Compensation & Benefits

    Base Salary : $175,000 – $200,000 (commensurate with experience & location)

    On‑Target Earnings (OTE) : $350,000 – $400,000 (50 / 50 split)

    Accelerators : Uncapped commissions with performance‑based multipliers

    President’s Club : Annual recognition and incentive trip for top performers

    Equity & Long‑Term Incentives

  • Competitive stock option grants with performance‑based refresh awards.
  • Benefits

  • Comprehensive health, dental, and vision coverage.
  • 401(k) or pension (varies by geography).
  • Flexible PTO policy.
  • Professional development and enablement programs.
  • Paid day off for your birthday and other paid leave policies.
  • Hiring Range $289,600 - $398,200 - for Primary Location of USA - CA - Palo Alto. The specific rate will depend on the successful candidate’s qualifications and prior experience.

    Location preference : USA - CA - Palo Alto.

    Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

    For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.

    Seniority level

  • Executive
  • Employment type

  • Full‑time
  • Job function

  • Business Development and Sales
  • Industries

  • Technology, Information and Internet
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    Client Executive • Palo Alto, CA, United States

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