Restaurant Manager

Job Description

Job Description

Located in the heart of downtown Naperville, Ramsay’s Kitchen offers q one-of-a-kind dining experience featuring iconic Gordon Ramsay dishes like Beef Wellington and Sticky Toffee Pudding alongside seasonal favorites with a local twist.

We’re seeking an experienced, well-rounded, and hands-on Restaurant Manager to lead our front-of-house operations and deliver world-class hospitality.

What You’ll Do

Own the guest experience : Ensure every service delivers fast, friendly, professional, and responsive hospitality—guest recovery with grace, proactive floor presence, and memorable touches.

Lead the team : Coach, inspire, and hold the FOH team accountable for Gordon Ramsay standards; drive engagement, retention, and a culture of excellence.

Run the floor : Oversee daily service, pre-shift, section assignments, pacing, and coordination with the kitchen to maintain consistency and timing.

Recruit & develop : Hire great people, onboard effectively, and provide ongoing training and clear performance feedback.

Standards & compliance : Uphold all Health & Safety, Alcohol Service, and Food Safety requirements to company and statutory standards.

Reservations & revenue : Optimize books and flow (e.g., pacing / walk-ins), manage large parties and events, and support sales-building initiatives.

Inventory & cost awareness : Partner with leadership on labor management, comps / voids controls, and operational best practices that protect the P&L.

Communication : Maintain clear, timely communication with the GM, BOH leadership, and all stakeholders; ensure shift notes and logbooks are accurate and actionable.

What You Bring

Proven experience as a Restaurant Manager (or AGM / Floor Manager) in a high-volume, premium or fine-casual / fine-dining environment.

A hands-on leadership style with the confidence, energy, and enthusiasm to set the tone on the floor.

Impeccable attention to detail and a relentless commitment to brand standards.

A track record of building, training, motivating, and retaining high-performing FOH teams.

Exceptional communication skills (verbal and written) and the ability to manage relationships at all levels.

Strong multi-tasking and problem-solving skills; calm under pressure and solution-oriented.

Working knowledge of reservations and POS systems; comfort with logs, checklists, and basic KPI tracking.

What’s In It for You

Competitive salary + discretionary bonus plan

401(k)

Insurance : Medical, Dental & Vision

Flex Time

Employee Assistance Program (counseling; personal, financial & legal resources; wellness; coaching)

Access to world-class training & development opportunities

Work with and learn from extraordinary culinary and front-of-house talent in a diverse, energizing, professional environment

Staff discount in U.S. & U.K. restaurants

Friends & Family discounts across U.S. & U.K. restaurants

If you’re ready to grow your career with a best-in-class global restaurant brand, apply today.

We receive a high volume of applications and will contact only those moving forward.

At Gordon Ramsay Restaurants, we are devoted to creating an inclusive environment where our teams can thrive. We put people at the heart of everything we do and celebrate diversity in every sense. As we continue to grow, we’re committed to diversity, equality, and inclusion across our business. Everyone is welcome in the Gordon Ramsay Restaurants family.

We use eVerify to confirm U.S. Employment eligibility.