Customer Service Advocate | UMC Gastroenterology | • •$1,000 Sign On Bonus Available • •

Customer Service Advocate Full Time

Join UMC Physicians : Where Employee Satisfaction Soars at 96%!

Summary Title : Customer Service Advocate Full time

Department : UMC Gastroenterology

Description : We are looking for a dedicated full-time team member with a passion for helping others to join our dynamic and fast-paced team at UMC Physicians. This is a front desk reception role in one of our busy clinics, where you'll be at the heart of patient care ensuring smooth operations. We're seeking individuals with exceptional customer service skills who thrive under pressure and are ready to tackle the challenges of a high-demand environment. We offer growth opportunities and support to help you achieve your career goals.

Preferred Characteristics :

• Goal oriented
• Professional demeanor and appearance
• Servant's heart
• Punctual and dependable
• Works with a sense of urgency

Availability Requirements :

Our Mission : To improve the quality of life for our community by providing the best patient experience for every patient.

Our Vision : To be the best place to work and the best place to receive healthcare.

Benefits : UMC Physicians offers a comprehensive benefits package to eligible full-time employees. Benefits include :

Full Job Description : Serves as a direct contact for patients, greets patients in person and via telephone, answers multi-line telephone system in a professional manner and send messages to the appropriate team member.

Essential Functions :

Additional Responsibilities :

Knowledge / Skills / Abilities :

Minimum Qualifications :

Preferred qualifications : Previous experience in a general office capacity.

Environmental Conditions : Well heated and ventilated building. Normal office environment. Fast paced, professional environment.

Physical Requirements :

Limitations and disclaimer : The above job description is meant to describe the general nature of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.