Job Description
Job Description
Salary : $18.00 to $20.00
Responsibilities and Duties
(The following is a list of the main duties and responsibilities. It is not meant to serve as an all-inclusive list. This position is required to perform other duties and responsibilities as assigned.)
- Assist in prompt customer requests, enhancing the total sales dollar by performing in the following tasks or developing quote information / packages through identification research and compiling information
- Receives requests from a telemarketing rep or an Aftermarket Parts Manager
- Identifies parts through research including :
Bill of Material
Microfilm InformationPrintsSX FilesContract FilesSpare Parts department informationFilesPurchasingEngineeringVax Computer SystemUpgrade parts request by recommending complimentary or associated itemsEstablishes customers pricing information based on :Stock pricing
Purchased pricingBurdensInsuranceEstablished divisors for each of the twenty-one categoriesPromotional pricesSpecial pricingRebuild statusReseller statusRequired engineering hoursReturns entire package to respective telemarketing sale representative or aftermarket manager including :Research materials (copies of bills of materials, pertinent prints, purchasing information, and engineering recommendations)
Future responsibilities including exploring and utilizing the FoxPro systemEntering orders on the Vax system and processing RMAs (returned material authorizations)In addition, there may customer contact via phone required in the futureBenefits
Vacation10 Paid HolidaysPaid Personal Time Off401(k) : Eligible after one year. 50% match on the first 6% of salaryDiscretionary profit shareMedical, Dental, Vision and Prescription Drug BenefitsHealth Savings AccountShort-Term and Long-Term Disability (company paid)Basic Life Insurance (company-paid)Optional Life Insurance (employee, spouse, children)Optional Accidental Death and Dismemberment InsuranceTuition Reimbursement : Eligible after two yearsWellness Program and Discounts