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Franchise Support Specialist
Franchise Support SpecialistVirtualVocations • Lowell, Massachusetts, United States
Franchise Support Specialist

Franchise Support Specialist

VirtualVocations • Lowell, Massachusetts, United States
5 days ago
Job type
  • Full-time
Job description

A company is looking for a Franchise Support Specialist to assist franchise owners and coordinate support across various teams.

Key Responsibilities

Act as the main point of contact for franchise owners, fostering trust and rapport

Coordinate requests with internal marketing, training, and tech teams

Contribute to projects related to training programs, marketing reviews, and process improvements

Required Qualifications

4+ years of experience in client service or customer success (preferred but not required)

Friendly and empathetic demeanor with an interest in marketing

Natural leadership qualities with a desire for professional and personal growth

Ability to learn quickly and stay organized

Persistent in completing tasks effectively

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Support Specialist • Lowell, Massachusetts, United States

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