Remote Healthcare Call Center Representative

A company is looking for a Remote Healthcare Call Center Representative.

Key Responsibilities

Manage incoming calls regarding healthcare benefits, including Medicare enrollments and claims

Provide thorough explanations of Medicare Part D and Part C programs, addressing customer inquiries

Utilize multiple systems to ensure accurate information and strive for one-call resolution

Required Qualifications

High school diploma, GED, or college degree

Successful completion of a customer service assessment and typing test

Mandatory paid training program with 100% attendance required

Completion of a background check is necessary

Must have a home internet connection with specified speed requirements