Corporate Concierge

Job Description

Job Description

Position Overview

Impec Group focuses on enhancing the human experience within the workspace, encompassing collective well-being, safety, and health.

Our mission is to facilitate success within the workplace industry through Innovation, Integration, and Integrity, helping individuals thrive.

We aspire to think bigger, bolder, and delve deeper into built-environment solutions.

Impec Group is seeking a dedicated and organized Corporate Concierge to join our team and ensure the smooth operation of our client site in San Jose, California.

The role requires excellent verbal, written and presentation skills along with an ability to work with tight deadlines. The ideal candidate will excel in customer interactions, manage multiple tasks seamlessly, prioritize responsibilities, and maintain a positive and professional demeanor.

This position requires common sense, clear communication, and a high level of professionalism.

Pay Range $25-29 / hr

Position Full-Time Corporate Concierge

Schedule Monday thru Friday 7 : 00am to 4 : 00pm

Primary Function of Position

The Corporate Concierge position reports to the Facilities Manager. This position is responsible for providing customer service and security support at the reception desk.

This role requires proactive management of the reception area, adherence to security protocols, and efficient handling of various tasks.

Essential Duties and Responsibilities includes comprehension and compliance on the Global Security Policy, San Jose Site Security Plan, including but not limited to, as follows :

• Perform an initial check of the reception desk to ensure all technology is operational and all logs and applications are online
• Visitor & Vendor Management : execute visitor registration and badge issuance
• Access Control : execute access control per the Global Security Policy and San Jose Headquarters Site Security Plan
• Temporary Badges : manage access per the Global Security Policy and San Jose Headquarters Site Security Plan
• Handle all incoming common carrier packages pursuant to Shipping & Receiving company standards
• Maintain the visitor lobby, conference rooms, and amenity inventory to ensure that company standards are met
• Escalate all issues to the Facilities Manager promptly, within 30 minutes of occurrence
• Other duties that may be assigned by the Facilities Manager

Requirements

Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and / or ability required :

• Bachelor's degree preferred; 2-3 years’ experience in security or customer service in a corporate setting
• Proficient in Microsoft Office Suite (Outlook, Excel, Word), Sharepoint and MS Project experience desired
• Ability to interact with staff, visitors, and vendors in a fast-paced environment, sometimes under pressure, remaining flexible and efficient and displaying a high level of professionalism
• Must be accurate and detail oriented with ability to follow Post Orders
• Strong verbal and written communication skills

Benefits

• Choice of select medical plans
• Dental Plan
• Vision Plan
• Holiday Pay
• Simple Individual Retirement Account (IRA) Plan with employer contribution (matching up to 3%)
• A great organizational culture centered on transparency, honest communication, prescribed process, and personal responsibility.

Employment authorization will be conducted via E-Verify within the first three days of employment.

Impec Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.