Patient Services Ambassador

Job Description

Job Description

AVI Foodsystems is seeking an energetic and service-oriented Patient Services Ambassador to join our patient services team at the Pavilion at the Hospital of the University of Pennsylvania , located in University City, Philadelphia, PA. The Patient Services Ambassador is responsible for ordering and serving meals for patients at the hospital.

Pay begins at $17.58 / hour; you will receive $0.50 increase after 6 months of employment and another $0.50 increase after 1 year of employment! Benefits include generous paid time off (2 weeks of vacation after 1 year of employment; personal days, sick days and paid holidays upon completing probationary period), health insurance and prescription benefits, short term disability, 401k and pension retirement benefits, access to training funds and more!

The ideal candidate is caring, empathetic with patients and the difficult situations they are facing, approaches each day with a positive attitude, possesses good time management and communication skills, attention to detail and a flexible personality. The ideal candidate understands the patient experience; that everything a team member does and says affects the patients' thoughts, feelings and well-being.

Responsibilities :

• Use an iPad to enter meal orders and communicate menu choices to patients
• Serve patient meals in accordance with dietary restrictions and guidelines recommended by the treating physician
• Read each patient's records and identifiers prior to distributing appropriate meals or snacks
• Collect all trash and food remnants from patient rooms
• Promote the highest levels of quality and service
• Ensure proper food and sanitation standards to comply with federal, state and other regulatory agencies
• Maintain and foster positive and professional working relationships
• Other duties and responsibilities as necessary

Requirements :

Benefits : AVI offers :

We conduct pre-employment drug testing. EOE

COVID Vaccination Required