Field Service Technician - (Non I.T.)

About the Role Are you a hands-on problem solver who enjoys working with tools and tackling mechanical challenges in the field?

We’re looking for a reliable and self-motivated Field Service Technician (FST) to join our growing team.

This role involves installing, maintaining, and repairing non-IT healthcare equipment at various client locations, ensuring safety, functionality, and customer satisfaction.

This is a non-IT, field-based role —perfect for those with experience in construction, low-voltage installations, light mechanical repair, or similar trades.

What You’ll Do Equipment Installation & Field Service Install, troubleshoot, and repair non-networked healthcare equipment at medical and commercial facilities Use hand and power tools to install on a variety of surfaces including drywall, tile, and masonry Read and interpret installation diagrams, blueprints, and equipment manuals Maintain clean and organized work areas at all job sites Customer & Team Communication Serve as the primary onsite point of contact for client representatives Communicate effectively with Field Managers, Team Leads, and clients throughout project execution Identify and escalate project issues, inventory concerns, or site discrepancies in real time Reporting & Documentation Complete daily documentation including timecards, expense reports, service notes, and checklists Capture and upload high-quality photos showing completed work and any noted issues Submit sign-off forms and reports using company systems Inventory Management Verify delivery and condition of parts and materials at each site Report missing, damaged, or incorrect inventory before starting installations Return unused or damaged units to proper packaging as required What You Bring Required Qualifications High School Diploma or GED 1+ year experience in a field service, maintenance, or hands-on trade role Proficient with standard hand and power tools (drills, levels, etc.) Comfortable working independently in customer-facing environments Strong communication skills—both verbal and written Working knowledge of Microsoft Office (Word, Excel, Outlook) Preferred Experience Background in construction, low-voltage systems, plumbing, or general maintenance Familiarity with reading blueprints or installation guides Prior experience working in healthcare or regulated environments Key Attributes for Success You enjoy being on the move and working with your hands You’re detail-oriented and take pride in doing the job right the first time You’re calm under pressure and capable of solving problems independently You communicate clearly and professionally with teammates and clients alike Additional Information This is a non-IT role; it does not involve computer systems, software, or networking Occasional overnight travel may be required depending on project location All tools, training materials, and support are provided by the company Why Join Us?

Supportive and safety-focused work environment Opportunities for career growth and specialized training Be part of a company that values craftsmanship, accountability, and professionalism Apply Now If you're ready to take the next step in your career and work in a role where your skills truly make an impact, we’d love to hear from you.

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