Location : REMOTE
Salary : $40,000.00 USD Annually - $50,000.00 USD Annually
Description : Responsibilities :
- Loan File Analysis : Perform in-depth analysis of loan files for submission to underwriting and closing departments, ensuring that all required documentation is complete and received.
- Customer Service : Establish rapport with borrowers and deliver excellent customer service, maintaining a focus on building positive relationships.
- Data Management : Maintain system data, including status and loan events, with the goal of closing each loan within 30 days.
- Reports : Order and review all required third-party reports.
- Document Verification : Verify that all loan documents have been received and loan conditions have been met.
- Approval Sign Off : Obtain final approval sign-off from underwriting and confirm the scheduled closing date.
- Issue Resolution : Resolve all loan-level file issues to facilitate loan funding.
- Timelines : Manage internal and external expectations regarding timelines, costs, and processing.
- Additional Duties : Perform other responsibilities as assigned.
Qualifications :
Self-Motivation : Must be self-motivated with high energy and a positive attitude.Phone Etiquette : Must have excellent phone etiquette.Detail-Oriented : Must be detail-oriented and results-driven, with a strong focus on customer service.Communication Skills : Must have excellent interpersonal, follow-up, and relationship-building skills, as well as strong written communication skills.Mortgage Knowledge : Demonstrated knowledge of mortgage documents and loan processing.Flexibility : Ability to work overtime, especially at the end of the month.Education : College degree preferred. Equivalent experience in mortgage banking origination may be a substitute.Experience : 3+ years of residential processing experience is highly preferred. Other relevant studies or directly related work experience may be considered.NMLS license would be beneficialRemote Role
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Contact : nfernandez01@judge.com
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