Commercial Loan Processor
The Commercial Loan Processor is responsible for processing various commercial loans in a timely and efficient manner at the direction of Business Bankers. Provide support for the Commercial Loan Processing Team Lead. Follow best practices for all commercial loan processing functions consistent with the Bank's mission and strategic objectives. Be a proactive team member. Ensure support for internal and external customers meets bank expectations. The Commercial Loan Processor reports to the Commercial Loan Processing Team Lead. This position interacts with bank wide departmental personnel of all levels, business bankers, business banking assistants, and credit teams. Contact is required with a variety of third parties including vendor, community, and professional organizations.
Duties and Responsibilities :
- Provide high quality customer service to internal and external customers
- Process commercial loans in a timely and efficient manner
- Collaborate with team members, including functional training and cross-training
- Maximize technology to provide a consistent customer experience
- Document Preparation
- Review all new loan requests and renewals in nCino and assign the work for completion of the loan file
- Process and document new loans and loan renewals to meet all requirements
- Book Loans
- Upload loans to the core system in a timely and accurate manner
- Post Closing
- Understand the Uniform Commercial Code (UCC) system and process
- Process requests for advances and payments on Commercial Lines of Credit and Floor Plans
- Prepare and process loan payoffs, including preparation of loan release(s) and return of paid / released documents to customer
- Daily office tasks include :
- Assist with daily mail
- Process and approve wires
- Image daily work as needed
- Verify accounts
- Assist with workflow requests
- Follow FDICIA and SOx controls
- Work to ensure compliance with all bank policies, applicable laws and regulations for assigned functional areas
- Serve as subject matter expert (SME) for technologies utilized, products, and vendor relationships
- Collaborate with technology leads to drive value from technology and vendor investments
- Collaborate and drive process improvements and procedural enhancements
- Pursue professional development and training opportunities to ensure the Bank's environment and personal skillsets remain future-proof and forward-thinking
Qualifications :
High school diploma or equivalentMinimum of two years mortgage / commercial processing experienceExcellent collaborative leadership and communication skillsProactive and independent action-takerQuick technology learner and early adopterSound judgement and decision-making responsibilitiesExcellent time management and organizational skillsProficiency with related software tools including, but not limited to, Microsoft 365, Salesforce, banking core, loan origination, processing, and servicing systems preferredAbout Us :
For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey. Headquartered in Munster, Indiana, Peoples Bank offers an extensive array of consumer, business, and wealth management solutions, alongside cutting-edge digital banking services. With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana.