Campus Technician

Job Details

Job Location

Texas Houston UEI Institute - Houston, TX

Salary Range

$24.00 - $26.00 Hourly

Job Shift

Day

Job Category

Corporate

Description

International Education Corporation is a leader in post-secondary career education. Working at our employee-owned company is more than just a great career - its an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.

We are currently seeking a Campus Technician to join our team. Reporting to the Manager of IT Campus Support, the Campus Technician is responsible for all desktop support functions within the Campus. The position provides support to all employees, Instructors, and students on campus for the following operating system, applications, network access, file level access, printing, connectivity, user status changes, and their phone setup. The position is also responsible for executing the maintenance functions on the student lab images; published applications for staff access. The Campus technician will perform monitoring functions to ensure all networks and systems are reporting healthy status. The Technician is responsible for first level escalation to the Network or System Engineers to ensure the issue is being addressed and a resolution is reached. The Campus Technician is also responsible for all support functions related to the intranet environment.

Primary / Essential Duties And Responsibilities

• Desktop support functions at the Campus (set up new user workstations, answer user Help desk

tickets, set up new user phones, Email, printers, and transcript accounts change functions for all

users as needed

ShoreTel phone, Desktop or Mobile Application, Helpdesk submissions, outlook email, access to email on personal cell for authorized users

users on the use of the projector copiers, scanners, and printers

campus

Qualifications

and technologies

techniques

We offer an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that include; Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.

If changing students' lives is also important to you, and you have the qualifications reflected above, we would love to hear from you!