Industrial Manufacturing Sales Representative

Are you a Customer Service / Inside Sales Professional seeking a career with achievable advancement opportunities? Join a collaborative team environment that fosters a familial atmosphere and would provide you with the tools and mentorship to move your career to new heights!

Maag Reduction Inc. , manufacturer of gear pumps, pelletizing, pulverizing, and filtration systems and automation solutions , is seeking an Industrial Manufacturing Sales Representative to join their team at their Kent, Ohio location.

If you have at least 1 year of customer service experience within an industrial manufacturing industry , this is an opportunity you need to pursue!

Please click Apply or email your resume to : [email protected]

Why professionals join the Maag Reduction team :

• Excellent Growth Opportunities : Join a team committed to promoting from within and providing a clear path for achieving your career goals whether this is in project management or even outside sales.
• Extensive Benefits Package : Benefit from health, dental, and vision coverage, HSA, 401k with company match, company-paid life insurance, short-term and long-term disability coverage, paid vacation, and sick leave, paid parental leave, family scholarship opportunities, and more!
• Diverse Market Presence : With involvement in multiple in-demand industries, this company offers exceptional job security.
• Energetic and Enthusiastic Workforce : Experience the positive and passionate community fostered by employees eager to work for a renowned organization.

Duties and Responsibilities :

• Proactively works on obtaining orders from customers and processing them through the system.
• Interacts with the service department to process service & warranty / no charge type orders.
• Fields and documents customer complaints.
• Reads engineering drawings to help customers identify parts that are needed.
• Creates recommended spare parts quotes for new and existing systems.
• Works closely with engineering, technical service, operations, and major equipment sales to develop customer-focused solutions.
• Answers customer’s phone calls and emails in a way that positively represents the company.
• Works with customers (domestic and export) on quotes and orders and does so in an expedited manner.
• Researches equipment upgrade / change-out requests.
• Issues return authorizations and follows through when the parts are returned determining credit that may be due or repairs that may be needed.
• Determines selling prices for commercial parts.
• Works 40 hours per week - Overtime may be required.
• Meets with customers during Maag training courses.
• Works without supervision once trained.
• Expedites orders.
• Uses customer portals to retrieve and acknowledge orders.
• Other tasks as assigned by the manager.

About the Company : MAAG Pump Systems, Automatik Plastics Machinery, Gala Industries, Reduction Engineering Scheer, Maag Ettlinger GmbH and XanTec EDV- und Steuerungstechnik, AMN and Maag Witte GmbH* - eight successful and well experienced companies have joined forces to become the global partner for the polymer industry.

As manufacturer of gear pumps, pelletizing, pulverizing, and filtration systems and automation solutions, we offer top-grade equipment for your demanding requirements - not only for polymer applications, but also for the chemical, petrochemical, pharmaceutical and food industry.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.