Description
Job Summary :
Alliance Group is seeking an experienced, full-time HVAC Service Technician based in Bow, NH to join our growing Service team.
This is a field-based position responsible for installation, routine maintenance, inspections, troubleshooting, and repairs on a variety of Commercial HVAC and related Mechanical systems. Our Service Techs must demonstrate excellent communication skills, as well as an aptitude for problem solving, time management, and high-level customer service.
Key Responsibilities
- Safely perform scheduled preventive maintenance routines.
- Read / interpret blueprints and specifications
- Diagnose, troubleshoot, and repair HVAC / R systems.
- Maintain proper stock, parts, tools, and safety equipment in the vehicle.
- Determine diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations.
- Provide exceptional customer service.
- Communicate and explain fully to customers current issues and what needs to be corrected.
- Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services).
- Document all installed equipment upon arrival : make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
- Maintain a clean and organized work environment and company work vehicle.
Essential Qualifications and Competencies
5 years of HVAC experience requiredEPA Certification requiredNH Gas License requiredKnowledge of Build-Ops platform desiredStrong interpersonal communication skillsAbility to work efficientlyHigh level of reliability, follow-through, discretion, and integrityMust possess proactive, positive problem-solving skillsMust be an energetic and enthusiastic collaborative team playExcellent communication skills (written and oral)Must maintain a company vehicleMust be able to lift up to 50 lbs on a daily basisU.S. citizenship or a current, valid U.S. work permit is mandatoryApplicants must have a valid, unrestricted driver's license.A background verification and motor vehicle check will be required.A pre-employment post-offer Human Performance Examination is required for this position.Equal Opportunity Employer :
Alliance Group Services values diversity and commit to making hiring decisions based on the skills and traits needed to be successful in this role. We are an Equal Opportunity Employer.
Benefits
Competitive payComprehensive health insurance (including dental and vision)Health Saving Account with company contributionPaid Life InsuranceOther voluntary insurance options401(k) plan with company matchingGenerous paid time offPaid HolidaysQuarterly Bonus OpportunitiesEmployee Assistance Program (EAP)Professional development assistanceEmployee discountCompany ApparelNexCore is a brand dedicated to providing excellent building service solutions, led by a team of experienced and accomplished professionals. Steve Knowles, the CEO, brings over 15 years of CEO experience, with a proven track record of rapidly growing service-based companies. Brian Nienstedt, the Chief Development Officer, possesses over fifteen years of capital markets experience, specializing in acquisitions. Mike Mamaux, the Chief Financial Officer, has 20 plus years of experience in financial and operational initiatives within acquisition-oriented businesses. The brand also collaborates with partner leaders like Jason and Shaun Patnaude, who have extensive experience in the commercial HVAC industry and have contributed to the industry-leading status of Alliance Group. With a focus on excellence and growth, NexCore is committed to providing top-notch building service solutions to its clients, tailored to meet their specific needs and requirements.