Technical Partnership Manager, PII

Technical Partnerships Manager

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Payment, Identity and Integrity (Pii) Technical Partnerships team is an integral part of how Lyft operates. The Pii team is responsible for managing key strategic partnerships to maintain and drive the growth of new and existing Lyft payments products.

We are seeking a highly motivated Technical Partnerships Manager to play a critical role in managing key strategic external partnerships and initiatives related to both rider and driver products and processes. You will be responsible for managing key rideshare partners, managing financial products (Ex : Gift Cards, Payments Reporting) and collaborating with external vendors and internal teams to ensure the timely launch of programs and products.

Responsibilities :

• Support Pii and partner planning, focused on growing existing relationships and integrations.
• Manage relationships and operations with key partners ongoing (including business process design and troubleshooting) and be directly responsible as the bridge between our partners and Lyft's product, engineering, and support functions.
• Act as technical Subject Matter Expertise (SME) for initiatives related to end to end payment processing, and payment, identity and integrity products.
• Knowledge of compliance, or financial regulatory requirements related to payment processing in the U.S. and / or internationally.
• Lead and collaborate with engineering and data teams on API integrations, data pipelines, and ETL processes with external vendors and internal platforms.
• Collaborate with cross-functional teams to develop technical documentations (functional specs, technical process flows, and operational runbooks).
• Lead cross-functional collaboration with legal, finance, product, and compliance teams to execute partnership initiatives that align with Pii S&S objectives.
• Identify new partners and assist in negotiating business and technical terms with them, and drive commercial term negotiations as needed.
• Own Pii issues from beginning to end by working with Engineering and external partners to troubleshoot and resolve issues in a systematic and timely fashion.
• Support cross-functional teams for Pii platforms to build out critical tools, create and automate processes where possible, and address longer-term or recurring issues.
• Reporting and measurement : Manage processes for tracking partner and product impacts.
• Work with internal teams to build new capabilities and implement complex initiatives.

Experience :

Benefits :

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.