TECHNOLOGY DIRECTOR

Job Description

Job Description

Reports To Vice President of Operations

Direct Reports IT Specialist

Status Regular Full-Time Exempt

Location On site in Downtown Houston, Texas, with flexibility for occasional remote work

OVERVIEW

The Technology Director provides strategic vision and operational leadership for all information technology systems at the Hobby Center for the Performing Arts. This is an in-person role that oversees the planning, implementation, and integration of IT systems to enhance operational efficiency, service quality, and business development. The Technology Director is responsible for both strategic direction and hands-on management of core technologies, including industrial OT systems, CRM / ticketing systems, transactional systems, networking, financial management, customer relations, cybersecurity, and digital file integration. The Technology Director works closely with other department heads to identify how the application of information technology can best serve their business needs. They develop internal and cross-departmental procedures to ensure efficient and reliable use of IT systems. This role manages the Information Technology team and ensures delivery of excellent IT support to staff and world class customer technology experience to Hobby Center. The ideal candidate will bridge the gap between traditional IT and industrial OT systems, bring technical expertise, strong leadership, and a collaborative approach to help optimize our operations and enhance the patron experience.

MAJOR FUNCTIONS

Leadership and Supervision

• Leads the technology strategy while remaining engaged in day-to-day technical execution
• Manages and mentors an IT Specialist, providing guidance on daily tasks, professional development, and performance
• Oversees the performance and development of the IT team, ensuring all IT-related needs across the organization are met in a timely and effective manner
• Manages and prioritizes IT projects, ensuring that deadlines and quality standards are met

IT Strategy and Innovation

IT Systems and Infrastructure Management

Operations Technology (OT)

Cybersecurity and Data Management

Cloud-Based File Sharing and Collaboration Tools

Venue Management Software

Marketing & Human Resources Systems

Emergency IT Management

Collaboration and Support

Budget and Vendor Management

Professional Development and Growth

Responsibilities may evolve to meet organizational needs and employee strengths.

REQUIRED QUALIFICATIONS

PREFFERED QUALIFICATIONS

OTHER SKILLS & ABILITIES

COMPENSATION

The Hobby Center offers a competitive compensation and benefits package including medical, dental, and vision insurance, a 403b savings plan with matching employer contributions, and paid time off. The anticipated hiring range for this position is $100,000 - $125,000.

ABOUT THE HOBBY CENTER FOR THE PERFORMING ARTS

The Hobby Center for the Performing Arts serves as a connector, convenor and incubator for all Houston audiences, artmakers and arts organizations. Opened in 2002, the campus houses two theaters and welcomes over 400,000 audience members annually to a wide range of arts experiences including the Memorial Hermann Broadway at the Hobby Center series. The Hobby Center is also home to a full season of musical theatre produced by Principal Resident Company Theatre Under the Stars, as well as a variety of diverse performances from both Houston-based and touring artists and companies. Education and accessibility initiatives are central to the Hobby Center’s impact in Houston through programs like the ExxonMobil Discovery Series, sensory inclusive performances, tactile tours, talkbacks, specialized audience services, and master classes for artists and students. The ExxonMobil Discovery Series creates access to engaging arts experiences for thousands of Houston-area students each year. All ExxonMobil Discovery Series performances are offered free of charge to schools, including transportation.

The Hobby Center for the Performing Arts is an equal opportunity employer dedicated to building an inclusive, diverse, equitable, and accessible workplace.