Title Coordinator

Questpro has partnered with an insurance company in Bedford that is looking for a Title Coordinator to join their team. The position is in-office, Monday through Friday.

Duties

• Opening and scanning mail received
• Managing call queue : answering basic TP questions, providing claim updates, and directing callers to the appropriate party or team
• Creating and sending Total Loss Packets according to state guidelines
• Making initial calls to lienholders to secure payoff information, Letters of Guarantee, and copies of titles
• Contacting owners / insureds to inform them of upcoming packets and other customer-specific tasks
• Following up with owners / insureds and lienholders to obtain or correct necessary documents
• Sending revised packets to owners / insureds as needed

Requirements

Seniority level

Entry level

Employment type

Full-time

Job function

Education and Training

Industry

Insurance

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