myGwork - LGBTQ+ Business Community is hiring : Sr UX Designer I in Raleigh

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This job is with LexisNexis Legal & Professional, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Summary : A Senior UX Designer I leads the design strategy for a business or product line. She / he is an expert user of a number of design tools. She / he informally mentors other designers.

Responsibilities

Customer (or User) Focus

Has a solid understanding of customer use cases.

Rallies the cross functional team around customer needs.

Advocates for customers with the agile team and helps inspire the team to want to know more.

Creates processes that are good at discovering customer needs and product design options.

Aligns team and coaches the team to ensure customer needs are met.

Creative Problem Solving

Involves customers in product innovation that delivers value to users and growth.

Can challenge the status-quo with confidence.

Demonstrates energy and vision to see through innovative ideas.

Takes on board others' ideas and provides recognition for them.

Product Design

Mastery of User-centered design process.

Mastery of interaction design skills and attention to detail.

Works with UX Researcher to understand the user needs, making proactive use of insights to drive design.

Proficiency in Human Factors Engineering and other User-Centered Design methodologies.

Manage the UCD deliverables for the project.

Assist in the developing strategy for the customer-facing product / application.

Data Driven Analysis & Testing

Identifies gaps where data is needed and works with business to fill them.

Summarises data from analytics packages, customer insight or other sources to understand context of research work.

Proactively uses data to establish key metrics for projects.

Regularly tests design work with users in partnership with UX Research team.

Iterates research methods based on testing and data analysis.

Uses data to inform testing future strategy.

Technical Skills

Has an excellent knowledge of the tech stack of the organisation.

Uses design software (Axure, Sketch, Invsion) to expert level.

Mentors junior designers in technical skills.

Builds good working relationships with tech teams.

Produces designs across all platforms.

Competencies

Personal Capability

Practices Self-Development

Takes ownership of own development and career

Initiates regular conversations with manager, coach or mentor regarding self-development

Understands what is required by the business to be successful and maps development plan accordingly

Learns from success and failures

Looks to build challenges into current assignments

Utilises formal and informal networks effectively

Solves Problems and Analyzes Issues

Is able to ask effective questions and collect facts from multiple sources in order to solve problems

Is able to effectively identify and analyze problems and propose solutions

Effectively manages day-to-day issues and problems without intervention

Innovates

Develops new ideas to improve process or product, and is able to prepare implementation plans

Integrates and builds on new ideas from others

Creates new opportunities by applying different perspectives and challenging the status -quo

Is recognised as an innovative thinker

Interpersonal Skills

Communicates Powerfully and Prolifically

Provides clear instructions and direction to others

Is able to both actively listen to and effectively question to understand another's viewpoint

Helps others understand situations by communicating business context

Collaboration and Teamwork

Encourages co-operation between all members of the team

Seeks team members' input and expertise; facilitates open and interactive discussion of matters affecting the team

Helps people to resolve conflict

Identifies and removes barriers to team performance

Identifies ways for further collaboration across teams

Builds Relationships

Establishes rapport with others on the team and across teams

Works effectively with others to get work done

Treats all individuals with respect

Handles difficult situations, minimising conflict

Experience (US Only) and Education

Suggested Minimum Years of Experience : 6-8 years

Critical Experiences (Required for entry into this role) : N / A

Education To Qualify

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We are an equal opportunity employer : qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Seniority level Seniority level Mid-Senior level

Employment type Employment type Full-time

Job function Job function Design, Art / Creative, and Information Technology

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