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Project Specialist, Merchandise

Project Specialist, Merchandise

Virginia StaffingChesapeake, VA, US
22 hours ago
Job type
  • Full-time
Job description

Project Specialist

The Project Specialist oversees vendor partner relationships and driving successful execution of merchandising and corporate initiatives. This role manages the end-to-end process for vendor engagementdefine project scopes, finalize timelines, secure approvals, and ensure seamless execution in alignment with Family Dollar's operational standards. This position plays a critical role in maintaining store-centric excellence by ensuring that all third-party merchandising services are delivered on time, within scope, and with minimal disruption to store operations and customer experience.

Principal Duties & Responsibilities :

  • Lead project planning and execution for merchandising initiatives using standardized project management methodologies and tools.
  • Develop and sustain strong relationships with merchandise suppliers and service providers, fostering accountability, transparency, and continuous improvement.
  • Collaborate with Category Managers and cross-functional teams to define and validate project scope, deliverables, and timelines.
  • Create and manage detailed project schedules, budgets, and resource plans; monitor progress and proactively address risks or delays ensuring on time completion.
  • Coordinate SOW approvals from all required stakeholders prior to implementation.
  • Ensure operational readiness by confirming that all supporting materials are aligned with project timelines.
  • Track and report project performance, including hours worked, rebate volumes, completion rates, and issue resolution metrics; analyze data for continuous improvement opportunities.
  • Facilitate clear, consistent communication across departmentsproviding regular updates, executive summaries, and escalation support as needed.
  • Oversee invoice accuracy and payment processing, coordinating with internal billing and alerting stakeholders to outstanding payments or discrepancies.
  • Provide post-implementation support, ensuring adherence to project standards and managing ad-hoc initiatives as assigned.
  • Champion customer service excellence, ensuring all initiatives reflect Family Dollar's store-centric values and operational integrity.

Position Requirements :

  • Office work environment, 40+ work hours per week
  • Demonstrates a cheerful outlook towards working in a team environment :
  • Roll up their sleeves, when necessary, to get the job done.
  • Possesses an outlook that does not reflect a "That's not part of my job" attitude when the need arises to assist with duties and responsibilities located outside of the assigned duties of the position.
  • Balances quality and thoroughness with the need for timeliness and speed.
  • Applies job knowledge effectively and demonstrates confidence in making routine decisions.
  • Organizes his / her work and prioritizes projects.
  • Seeking help from others when necessary.
  • Understands and responds to both routine and unfamiliar directions and requests.
  • Accurately establishes and maintains information with 100% accuracy.
  • Successfully meet and exceed customers' expectations by delivering superior customer service.
  • Ability to work independently.
  • Ability to multi-task while maintaining focus and composure.
  • Ability to be flexible and work outside of the normal business hours as business necessity dictates.

    • Minimum Requirements :

  • Education - B.A or B.S in business related field preferred or equivalent work history
  • Experience - 2-3 Years in Retail Stores or Merchandising
  • Computer Skills - Must be proficient in Microsoft Office Suite; SQL development skills, along with the ability to quickly learn new systems and business tools.
  • Job Related Skills - Proven history in priority setting and managing multiple tasks, strong written and communication skills, and a high attention to detail, strong work ethic, along with the ability to work in a fast-paced environment.

    • Full time 510 Volvo Parkway, Chesapeake, Virginia 23320 Merchant Services Family Dollar

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    Project Specialist • Chesapeake, VA, US