Shift Supervisor

Shift Supervisor

Working in concert with the director of operations to ensure that the residential aides provide general assistance to the clients as set by the Department of Homeless Services and the OTDA, among other regulating bodies. The shift supervisor works in collaboration with other departments to ensure the clients are safe and engaged and the facility is safe 24 / 7.

Position Duties :

• Arrange operations staff schedule for appropriate coverage
• Coordinate schedule for the client's use of laundry machines
• Conduct staff training and ensure that required licenses are up to date
• Conduct spot checks to ensure that the facility is run following protocols and provide recommendations when appropriate
• Regularly monitor public indoor and outdoor spaces, ensuring a safe environment in accordance with CP and DHS standards
• Ensure the kitchen meets standards as set by the DOHMH
• Coordinate the distribution of linen and collect linen for laundry service in accordance with procedure
• Ensure that food vendors are delivery meals as set by DOHMH and ensure that food temperature is taken and recorded
• Review residential aide's incident reports and provide training to enhance accuracy
• When appropriate, report priority #1 incident report to SIU and log the report into CARES
• Along with residential associates, conduct monthly room inspection reports and provide recommendations
• Provide refresher training on Naloxone
• Review logbook and provide feedback to residential aides, as well as training at least quarterly
• Represent the agency in security meetings
• Conduct staff appraisals in a timely fashion and follow up on corrective plan of action when appropriate
• Demonstrate the ability to work as part of a team
• Maintain open communication with director of operations
• Interact with clients to promote a friendly supportive but professional atmosphere
• Attend mandatory in-service annually
• Participate in various committees and / or community and agency meetings as requested
• All other duties as assigned by the Shift Supervisor or other supervisory staff

Requirements :