Customer Service ( Remote Work)
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem.
Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties And Responsibilities
- Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
- Answer and manage incoming calls, emails, chats, and / or interactive voice response systems
- Ability to learn and follow all customer service procedures and policies
- Strive to meet and go above personal and team target goals
- Record, organize and file customer interactions and account changes
- Able to up-sell if needed
- Able to schedule call back and appoints to resolve customer needs
Requirements
- Previous experience in customer support, client services, sales, or a related field
- Excellent at communicating over the phone and other communication platforms
- Basic computer skills and experience
- Able to multitask
- Excellent time management and prioritization skills
- Ability to listen actively, relay information, and answer questions and / or concerns
- Customer-focused for positive customer experience and resolution
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
Benefits
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
Work from Home Customer Service Rep
Key Responsibilities:Provide customer service to clients over the phone, chat, tickets, or outbound callsInteract with customers primarily through inbound phone calls, chat, and emailWork flexible hours, primarily on weekdays and during daytimeRequired Qualifications:Proficiency in using computer ap...
Mid to Senior Level Data Engineer--Consulting Services--Mainly Remote Work Possible if Somewhat Close to Denver
Location--Customer is in Denver area--This is a mainly remote role for those close to the Denver area. Customer needs team members that excel when working directly with clients to meet their goals. Please note that this role is open to remote candidates provided that they lives relatively close to D...
Customer Service Representative
Identify opportunities to improve customer service processes and procedures, contributing to the overall efficiency and effectiveness of the customer service department. Sparks Fly: Join Our Team as a Customer Service Rockstar in the Electrical Trade. We aim to onboard a seasoned Customer Service Re...
Entry Level Customer Service – Work From Home
We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. Altig Orlovic is one the premier workplaces in North America, consistently being voted one of the best places to work, with Best Work...
Remote Mortgage Customer Service Representative
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...
Spanish Bilingual Customer Service Representative - Work from Home
Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think diff...
Customer Service Rep - Remote
Customer Service and/or Customer Sales experience preferred. Flexible work schedule with option to work from home. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families fo...
Work From Home Customer Service At Appleton & Associates, Inc.
We take pride in delivering top-notch products and services to our clients, and our customer service team is at the heart of it all. We're on the lookout for passionate individuals to join our remote customer service team and be a part of our continued success. As a Work From Home Customer Service R...
Customer Service Rep - Work From Home
Customer Service and/or Customer Sales experience preferred. Flexible work schedule with option to work from home. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families fo...
Pre-Licensed Customer Service Representative - Remote
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. Teleperformance is a global, digi...