Salesforce Technical Architect - Public Sector (State and Local Govt)

Join IBM's Salesforce Practice team with a focus on State & Local Gov't clients, where you will be a key leader in shaping and proposing innovative solutions leveraging the power of Salesforce and IBM's Consulting AI and Asset based capabilities. You will work closely with clients to understand their unique challenges and develop compelling, tailored solutions leveraging Salesforce Public Sector Solutions (PSS) Cloud to drive digital transformation within State & Local Government clients.

In this role, you will act as a trusted advisor, combining your deep platform expertise with a strong understanding of State & Local client needs and procurement processes. Has overall responsibility, oversight, governance and ownership of the technical solution. Oversees and advises on technical challenges and advises on how to best leverage Out-of-Box functionality to meet requirements, suggest Salesforce best practices & patterns for technical architecture before proposing a custom solution. Prepares and facilitates the techno-functional discovery and design sessions with the customer during the define phase of the project. As part of the define / design phase deliverables creates the Technical Design Document which is intended to be a roadmap for the development team to follow during the build phase. Throughout the project is available to review architecture and technical designs to ensure the best technical solution is being employed. Demonstrates expertise in agile, scrum and waterfall methods for Software Development Life Cycle (SDLC) and validated system processes for State & Local clients.

Your role and responsibilities

• Collaborate with IBM account teams and clients to understand their mission, business processes, and technical requirements.
• Help with presales activities such as how Salesforce can address challenges, conducting product demonstrations, working with internal sales teams, and qualifying leads.
• Design and architect innovative, scalable, and secure solutions primarily leveraging the Salesforce platform, including Data Cloud and various Salesforce Clouds (Industry, Service, Marketing, Sales).
• Develop and deliver compelling technical presentations, demonstrations, and proof-of-concepts (POCs) that showcase the value of proposed solutions or recommend the most suitable Salesforce investment or product.
• Lead technical discovery sessions and workshops with clients to refine requirements and validate solution designs.
• Provide expertise on Salesforce best practices, architectural patterns, and integration strategies within a public sector context.
• Advise clients on data modeling best practices within the Salesforce platform (SF Data Model) and how to leverage Data Cloud for unified data strategies.
• Incorporate IBM's asset portfolio, including IBM Consulting Advantage and related Assets, into Salesforce-centric solutions where appropriate.
• Respond to technical sections of Request for Proposals (RFPs) and other procurement documents.
• Stay current with the latest Salesforce product releases, certifications, and industry trends, particularly as they apply to the public sector.
• Potentially mentor and guide junior technical resources.
• Build and maintain strong relationships with key client stakeholders and IBM internal teams.
• Conduct code reviews, setup CI / CD Pipelines, DevOps process and lead deployment of Salesforce modules into production after thorough development review.

This job can be performed from anywhere in the US.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

Required Qualifications :

Preferred technical and professional experience

Preferred Qualifications :

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Job Title

Salesforce Technical Architect - Public Sector (State and Local Govt)

Date posted

20-Oct-2025

Job ID

65789

City / Township / Village

No City

State / Province

Georgia, Illinois, Ohio, Texas, New York, North Carolina, Pennsylvania, Maryland, Delaware, New Jersey, District of Columbia

Country

United States

Work arrangement

Hybrid

Area of work

Software Engineering

Employment type

Regular

Contract type

Regular

Projected Minimum Salary per year

144,000.00

Projected Maximum Salary per year

248,000.00

Position type

Professional

Up to 60% or 3 days a week (home on weekends - based on project requirements)

Company

(0147) International Business Machines Corporation

Shift

General (daytime)

Is this role a commissionable / sales incentive based position?

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