3rd Shift Remote Call Center Customer Service Representative

Job Description

Job Description

Salary : 18.00 / hr.

At CDS we pride ourselves on delivering exceptional customer experiences. As a 3rd shift remote Call Center Customer Service Representative, you will be the voice of our company, providing top-notch support and assistance to our valued callers in ensuring customer satisfaction every step of the way. Our call center is open 7 days a week and the candidate must be available to work a 5 day schedule with hours between 8 : 00 pm to 8 : 00 am.

What We Offer :

Competitive hourly wages.

Comprehensive training program to ensure you have the skills and knowledge needed to succeed.

A supportive team environment.

Employee benefits package which includes 401k Plan, vacation, holidays and more.

What We're Looking For :

Successful candidatesmust live in Florida, Indiana, North Carolina, Ohio, or South Carolinaonlyand possess their own computer equipment identified below to ensure compatibility with CDS software applications :

Laptop or desktop computer

Two monitors to allow for easy switching between multiple open apps

Windows 10 / 11 Pro (not Home or Home S Mode).

Processor Intel Core i5, i7, etc. Celeron processors are not recommended.

8GB Memory / RAM.

Hard Drive Size Minimum 128GB.

Wired Ethernet connection - wireless connections via WiFi, no Hotspot or 5G.

Internet Speed Wired internet speed from internet provider needs to be 100 mbps

Chromebooks and Macs are not acceptable or compatible.

Your skills :

Excellent communication skills, both verbal and written

Strong problem-solving abilities and a customer-centric mindset

Ability to thrive in a fast-paced, dynamic environment

Previous call center customer service experience

High school diploma or equivalent

Apply today and take the first step towards an exciting career opportunity with CDS atjobs@cdsanswersforyou.com