Sr. Mgr, Tech Product Management, Skill Builder Hub, AWS Training Products

Principal Product Manager for AWS Training and Certification Skill Builder

AWS Training & Certification is looking for an experienced product leader who is passionate about transforming education on behalf of Amazon and its customers. As the Principal Product Manager for the AWS Training and Certification Skill Builder products, you will be responsible for the comprehensive product and marketing strategies that work backwards from the customer, considering learners at all skill levels and across all walks of life. You will envision new ways to solve customer problems, provide innovative learning experiences across modalities, and enable our customers to solve challenging business problems by upskilling their workforce. You will own defining Skill Builder product vision and strategy through deep understanding of customer needs and creative solutions that stay ahead of innovations in learning. You will also work across a team of product managers to align our overall product roadmap and promotions / offers strategy in partnership with product, program, and technology teams. You will work closely every day with developers and scientists to design and create services and technologies that support delightful learning experiences. This role works closely with executive leaders, engineering, science, and customers, and partners with AWS Field and Service teams to enable customers to innovate with AWS technology.

The successful candidate must have exceptional problem-solving skills, strong business judgement, deep technical understanding, and demonstrated experience influencing both internally and externally at all levels as well as proven ability to execute both strategically and tactically. This position requires a candidate who is customer focused with a passion for new, ambiguous, industry-defining projects.

Key Job Responsibilities

You will be responsible for understanding and articulating customer needs by audience and skill level, aligning the training and certification product and program portfolio based on customer need, and ensuring compelling customer experience and product offers. This requires :

• Data-driven analysis to define and maintain a comprehensive and compelling learning experience and product offers on Skill Builder
• Partnership across organizations and leaders to gain alignment to a single and aligned Skill Builder product strategy, and manage a roadmap to support it
• Deep engagement with product marketing to maintain the framework and effectively communicate customer value
• Strong partnership with Engineering and Science communities in delivering AI-driven and durable services and products
• Building and maintaining trust through transparent communications at all levels of the training and certification organization and stakeholders in the AWS field and services teams

About the Team

About AWS

Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work / Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.