SALES MANAGER

JOB TITLE : Sales Manager

EMPLOYER : Auto Fit USA LLC

DEPARTMENT : Sales

REPORTS TO : General Manager / CFO

SALES MANAGER DUTIES AND RESPONSIBILITIES :

• Lead, develop, and manage the sales team to achieve and exceed sales targets.
• Identify and implement strategies to increase revenue and expand market share in the auto body parts aftermarket industry.
• Build and maintain strong relationships with new and existing customers, including body shops, dealerships, fleet services, and wholesalers.
• Monitor and analyze sales performance metrics, providing reports and insights to senior management.
• Develop and implement sales plans, promotional campaigns, and pricing strategies to enhance business growth.
• Ensure a superior customer service experience through professional interactions and effective problem-solving.
• Collaborate with the purchasing and inventory teams to ensure optimal stock levels and product availability.
• Conduct market research to stay updated on industry trends, competitor activities, and customer preferences.
• Train and mentor sales associates, fostering a high-performance sales culture.
• Maintain thorough knowledge of auto body parts, pricing structures, and industry regulations.
• Address customer inquiries, complaints, and escalations in a timely and professional manner.
• Perform other related duties as assigned by management.

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