Customer Service Representative (Flex opportunity)

Home Improvement Financing Customer Service Representative

At Regions, the Home Improvement Financing Customer Service Representative is responsible for providing telephone support to customers regarding their account activity. This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

Primary Responsibilities :

• Provides telephone support for customers
• Counsels customers regarding loan accounts
• Documents conversations with customers and actions taken
• Processes customer payments via phone
• Performs customer account maintenance requests
• Reviews and notes accounts for customer correspondence
• Performs other assigned tasks when appropriate

Requirements :

Skills and Competencies :

This position is available onsite in Salt Lake City or Provo. Schedule : 40 hours Monday-Friday during business hours. Flex opportunity following full time in office training.

Position Type : Full time

Compensation Details :

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include : experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target :

Minimum : $37,750.00 USD

Median : $44,940.00 USD

Incentive Pay Plans :

This job is not incentive eligible.

Benefits Information :

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

Paid Vacation / Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.

Location Details :

Salt Lake City UT LOB

Location : Salt Lake City, Utah

Equal Opportunity Employer / including Disabled / Veterans