Intake Specialist

Job Description

Job Description

Description :

Intake Specialists perform intake, eligibility, and initial assessments, provide labor market information, provide West LA Culver and WorkSource partner system navigation information, and conduct informational workshops and other similar basic career services.

Requirements :

• Three years direct customer service experience with the ability to manage a diverse client population with varied barriers toward employment.
• Work as part of a team and make independent decisions regarding client needs.
• Must know how to take initiative to research information for staff and for job seeker clients.
• Have strong interviewing skills to make initial client needs assessments for appropriate referrals.
• Bilingual in Spanish or other community-based language.
• High School diploma or GED.
• Associate degree preferred.

KEY RESPONSIBILITIES

PHYSICAL DEMANDS

While performing the essential functions of this job, the incumbent must be able to do the following : stand for extended periods; sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height. Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate computer and other office equipment required.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made.