CRM Administrator (Oracle Service Cloud, JavaScript, Project Coordination)

Job Title : CRM Administrator (Oracle Service Cloud JavaScript Project Coordination)

Location : Atlanta GA (Hybrid- Local Candidates Only)

We are currently seeking candidates who meet the following qualification

Responsibilities

CRM Administration

• Configure and maintain CRM settings user profiles workspaces workflows message templates surveys campaigns databases and permissions.
• Assist with testing and verification of internal custom code and vendor software releases patches and add-ons.
• Collaborate with Contact Center teams and Business Analysts to identify operational improvements system enhancements and customizations aligned with business needs.
• Work closely with technical leads developers database administrators and system administrators to ensure system availability and support business continuity testing.
• Manage data integrity tasks including imports migrations integrations and data cleanup.
• Provide application administration troubleshooting and technical support for IT projects applications and systems-including code migration change control application security performance and availability.
• Develop and maintain Intelligent Advisor interviews within Oracle Service Cloud.

Project Coordination

Mandatory Qualifications

Preferred Qualifications

If you meet these qualifications please submit your application via link provided in Linkedin.

Kindly do not call the general line to submit your application.

Key Skills

Children Activity,Cost Accounting,Feed,Corporate Strategy,ERP

Employment Type : Full Time

Experience : years

Vacancy : 1