Mortgage Servicing - Back end servicing experience a must - Hybrid

Come join our GTE Financial team!

We are looking for a detailed oriented and organized individual to join as a Loan Servicer. The Loan Servicer I is responsible for the overall servicing of member home loans. Responsibilities include accurate and timely payment, tax and insurance processing, credit reporting, and dispute resolution. In addition, this position is responsible for providing exceptional member service and maintaining compliance with required notifications and documentation. This is an entry-level role that handles routine functions within the loan servicing area.

What does GTE look for in a Loan Servicer I?

Payment Processing :

• Record and process payments and payoffs on the day of receipt.
• Prepare payoff demand statements within the required timeframe as defined by federal regulations.
• Maintain, manage, and track all documents.
• Prepare and monitor reports related to the servicing of mortgage loans.
• Generate and mail out correspondences as required by Federal Regulations.
• Review, process, and input information into the mortgage servicing system for ACH set-up, changes, or cancellations.
• Handle all recast requests.
• Research and resolve any disputes or discrepancies related to the servicing or mortgage loans.
• Work with Title Companies / Real Estate Attorneys and maintain positive relationships.
• Assist the Collections Department regarding any delinquency issues.
• Process and correct mortgage transactions in the servicing system.

Tax Processing :

Insurance Processing :

Credit Reporting & General Servicing :

Operational :

Required Qualifications :

Position Details :

Full-time hours required, with additional hours as necessary to accomplish objectives, goals, and projects.

Work arrangements (in-office, hybrid, or remote) may be changed at any time by management with appropriate notice if possible.

Required for Remote / Hybrid Work :

Come and join our award-winning team!

GTE Financial is an Equal Opportunity Employer.

Note : The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job. GTE Reserves the right to revise or change job duties at any time as directed by management. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.