Mortgage Administrative Assistant

We are seeking a detail-oriented Mortgage Administrative Assistant to support our underwriting and processing teams. This role requires prior mortgage experience, strong organizational skills, and accuracy in managing loan files and documentation. Excellent communication is essential for coordinating with team members and ensuring a smooth, efficient loan process. Preference given to applicants with an NMLS license. Responsibilities :

• Screen and make calls, book appointments and provide administrative support as needed
• Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
• Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer / loan originator
• Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items Qualifications :
• Having an NMLS license is not required, but is preferred
• Preferably 2-3 years of administrative support in a professional office or mortgage environment
• Excellent customer service and communication skills and willing to go above and beyond for customers and team
• Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable / fixed, commercial loans, etc.
• Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred Compensation : $38,000 - $44,000 yearly
• Screen and make calls, book appointments and provide administrative support as needed
• Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
• Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer / loan originator
• Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items
• Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork

Compensation :

$38,000-$44,000 per year