Community Manager Job at Havenpark Communities in Glendale

As a Community Manager, you will maintain a best-in-class, customer-centric culture while delivering an exceptional employee experience. Your responsibilities will include, but are not limited to, achieving operational excellence by managing net operating income, occupancy, collections, and home sales. The time allocation mentioned below may vary depending on the community’s needs. Annual or semi-annual travel may be required for this role.

Responsibilities

Team Management and Leadership (~30% of time)

• Cultivate employee satisfaction within your community
• Ensure the community is meeting or exceeding monthly and quarterly goals related to NOI, occupancy, collections, and home sales
• Consistently execute Havenpark’s standard operating procedures and policies to achieve full operational excellence
• Demonstrate Havenpark’s core values through interactions with staff and residents
• Communicate with team members at all levels (i.e., maintenance, sales and leasing agents, field leadership team, home office staff, etc.) regularly to align company priorities and goals
• Ensure the community complies with federal and state laws, as well as Fair Housing Standards

Resident Relations and Retention (~25% of time)

Sales and Leasing (~25% of time)

Net-Operating Income (NOI) Management (~10% of time)

Collections (~5% of time)

Curb Appeal (~5% of time)

Qualifications

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