Assistant Manager

Job Description

Job Description

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

What will I do as an Assistant Valet Manager?

As our newest team member, you will assist to oversee all aspects of valet parking operations and guest services.

Some duties include :

• Ensure all associates are greeting and assisting hotel guests and visitors in a professional and courteous manner.
• Oversee parking services and rates.
• Event planning as it relates to the Valet Parking Department.
• Responsible for foreseeing the possible impact all events will have on property parking operation.
• Ensure client satisfaction through relationship building and meeting client requests.
• Assist Valet Parking Manager with account.

Essential Duties and Responsibilities

Notes :

This job posting does not include the full range of functions / duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office.

This document does not create any employment contract, implied or otherwise, other than an “at will” employment relationship. A full job description is available upon request. Please note that the title for this position in our payroll system is Assistant Facility Manager.

Qualifications

Essential Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Availability to Work : Special shift requirements, if any, will vary depending on a location's hiring needs. Availability to work all shifts and / or week-ends required. Must be punctual when scheduled to work and have excellent attendance.

Education / Experience Required : High School education or GED. Prior guest service and hotel experience preferred. Ability to do basic arithmetic with knowledge of practical bookkeeping and basic accounting functions.

License Requirement : The employee will be required to have and maintain a valid state driver’s license with a current address and acceptable driving record. Ability to drive a vehicle with a manual transmission (stick shift) a plus.

Appearance : Associates will be required to maintain a neat and clean appearance and be in complete uniform at all times. Associates are to follow all guidelines stated in the Associate Handbook concerning standards of appearance, hygiene, grooming and dress.

Language skills : Must be able to read and write English exceptionally well. Ability to communicate effectively with clients, associates, passengers, drivers, and co-workers on all socio-economical levels. Ability to read and comprehend simple and complex instructions and correspondence. Be able to write correspondence.

Reasoning Ability : Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to make sound judgments. Ability to educate others about policy / procedures and enforce policy / procedures. Ability to apply patience when communicating with others in difficult situations.

Other Skills and Abilities : Ability to carry out assigned tasks and duties completely and effectively. Ability to perform assigned duties with minimal supervision. Ability to demonstrate fair and impartial judgment.

Desirable Qualifications :

Physical Demands and Work Environment : The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel in order to handle cash and equipment; talk and listen. Associates are frequently required to reach and or sign (communicate) with hands and arms. The associate is occasionally required to sit and climb or balance. Associates work in and around potentially dangerous traffic situations, and associates are to be safety conscious at all times. Associates are regularly exposed to outside weather conditions including snow storms and extreme heat. Associates are regularly exposed to high levels of noise and / or fumes from vehicles. Associates on occasion must lift / move up to 75 lbs.

SP+ Hospitality is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ Hospitality does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.