Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Work with the agent to establish and meet marketing goals.
- Work with the agent to help manage the website and social media content.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Adaption of skills necessary to operate a business.
- Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
Qualifications
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Highly organized and detail-oriented
- Proactive in problem-solving
- Able to work in and manage a team environment
- Experience in Windows computer applications
- Pride in getting work done accurately and timely
- Able to coordinate and collaborate with others to achieve agency goals
- Able to succeed in a fast-paced environment
- Experience in customer service required
- Bilingual (Spanish preferred)
As an Agent Team Member, you will receive...
- Hourly plus commission / bonus
- Valuable experience
- Growth potential / Opportunity for advancement in my agency
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