Specialist - Corporate Services

Corporate Service Specialist

The Corporate Service Specialist will facilitate and oversee Restaurant Support Center systems and processes to support employees and stakeholders conducting corporate business. Manages daily activity of vendors, vendor invoicing and company systems and processes such as OnBase, Oracle and vendor sites. Provide monthly analytical reporting and validation of process / procedures for improving facilities and controlling building operational costs.

Responsibilities

Facilitates execution and accuracy of System administration for RSC support systems :

Oversee integration of users and locations for domestic and international shipping.o Maintain user set up and aspects for shipping account. Oversee support for copiers, free-styles and building amenities.o Point of contact for product service and procurement of supplies. Develop training / support documentation for end users and provide training as needed including maintaining Building Services Operational procedures. Provide monthly analytics on resource usage. Identify opportunities for cost savings, sustainability, and training.

Accountable for Vendor Relations :

Conduct weekly and monthly market reviews with service teams and vendors to ensure alignment, optimize performance and control cost. Manage vendor relationships and analyze vendor performance against SLA to improve defects. Partner with Vendors to understand par levels and timing of fulfilment. Partner with cross functional teams and executive assistants to address vendor issues. Liaison with Accounts Payable team on payment status, shortage research and dispute approvals. Bring escalated issues to Supervisor and recommend solutions.

Invoice Management :

Initiate and oversee provider set-up with Accounts Payables. Obtain proper approvals and GL coding for all incoming invoices prior to processing. Ensures all AP invoices are paid timely and within payment terms. Assists team with monthly close and associated monthly reporting.

Mail and Shipping Supervision : Reconcile monthly employee mail balances and provide detail to accounting. Collaborate with 3rd party mail vendors on reporting, compliance and throughput. Collaborate with Technology team on supplies for asset shipping both domestic and international. Replenish supplies for asset shipping. Investigate shipping, international customs and billing inquiries.

Restaurant Support Center Support : Audio Visual and UC capability support (Microsoft Teams) in conference rooms. Monitoring Corporate Services email and acting on requests. Assist with larger corporate events. Other duties assigned in the spirit of supporting company initiatives.

Expected Work Location (In Office) : It is expected that you will primarily perform work at the Wendy's Restaurant Support Center (RSC) (1 Dave Thomas Blvd, Dublin, OH 43017), or at other location(s) as designated by the Company. You are required to work in the office 5 days a week. Changes to work location arrangements are subject to managerial approval and business needs.

Wendy's was built on the premise, "Quality is our Recipe," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.

The base pay range for this position is $25 - $40 per hour. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 7.5% of annualized base salary, based on actual company and personal performance.

Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, please visit our benefits website.

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.