Facilities Coordinator

This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people

and empowering them to

thrive, grow meaningful careers and to find a place where they belong.

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Facilities Coordinator will provide support to the Site and / or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved.

Site Management, Service Delivery

Actively support

an environment of teamwork, cooperation, performance excellence, and personal success. Assist facility management team with tactical planning for the team's goals and objectives and completion of day to day workload

Conduct daily walkthroughs to ensure a clean and organized office.

Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.

Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace.

Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion.

Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.

Assist in the procurement of vendors and services as required.

Coordinate the delivery of site amenities which may include : fitness, food services, massage, transportation, support moves as required and act as the site key point of contact.

Provide coordination and support events, meeting and conference facilities as required.

Other duties that may include but are not limited to : reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building access passes, safety and security support.

Update and maintain accurate records and official documentation for the site / s including web pages where any other activities

to support JLL and / or operations, including, but not limited to : moves / reconfigurations, events, reception, and building operations.

Maintain and propose emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety.

Liaise and work collaboratively with colleagues (FM, Engineering, Project Mgmt.) and vendors to support the functionality of the workspace

Client Relationship Management

Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.

Deliver an exceptional quality of service, as reflected by client feedback.

Coordinate site operations in accordance with all agreed policies, procedures and contract scope.

Administrative Duties

Perform / stock pantry and supplies as needed

Administer workplace policies (clean desk, appropriate use of space, etc.)

Additional duties as assigned by Workplace / Facility Manager

Vendor & Service Provider Management

Liaise with vendors and internal teams to ensure timely and compliant delivery of services.

Oversee vendor performance, track service levels, and escalate issues as required to maintain operational excellence.

Emergency Response & Compliance

Respond to urgent facility issues and emergencies, following established escalation and incident reporting protocols.

Ensure all services are delivered within Service Level Agreements (SLAs) and in compliance with applicable laws, rules, and regulations.

Challenge Management

Thrive in a high-pressure, high-expectation environment by prioritizing urgent issues, maintaining composure, and delivering

consistent, high-quality service.

Leverage strong organizational skills and proactive communication to manage competing demands and rapidly evolving client needs.

Build trusted advisor status with colleagues and stakeholders, ensuring a seamless and positive workplace experience even during periods of change or disruption.

Prior experience in facilities, property management, hospitality or related fields preferred (5+ years preferred)

Superior customer service skills and orientation

Ability to maintain professionalism at all times under stressful situation

Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous.

Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system) is advantageous.

Proficiency in a range of information technology tools and platforms.

Excellent communication, organization and problem solving skills.

Ability to work independently with little supervision and effectively deal with stressful situations.

Self-motivated; confident, energetic and flexible.

Estimated compensation for this position :

70,000.00 - 82,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location :

On-site -Greenwich, CT

Job Tags : Hiring

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.

We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

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If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and / or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

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Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.

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