Overview
Fraud & Payments Analyst (iGaming) for our client Milliorize. This is a full-time, remote role. The client provides end-to-end platforms and services for the iGaming industry, focusing on social casinos and gamification.
Responsibilities
- Monitor transactions and user activity to identify potential fraud and money laundering cases
- Investigate flagged accounts and transactions to determine legitimacy
- Check KYC documents and ensure legitimacy
- Assist with anti-money laundering and KYC procedures
- Oversee payment processing across multiple payment methods; collaborate with payment service providers
- Resolve customer payment issues (e.g., missing purchases, missing receipts)
- Balance fraud prevention with customer experience and satisfaction
- Stay updated on the latest fraud trends and techniques in the industry
Qualifications
1.5+ years in payments, withdrawals, and fraud within the iGaming industryExperience with customer redemptionsExperience with KYC tools (e.g., SumSub, Jumio, Veriff)Experience with PSP providers (e.g., WorldPay, Nuvei, Trustly)Bonus : PIQ and / or fraud tools such as SEON or SiftStrong analytical skills and ability to analyze large data setsExcellent problem-solving and communication skillsWhat We Can Offer
Stable processes with clear roles and responsibilitiesAbility to make decisions that affect projects and the companyCollaborative team of professionals and opportunities for learning and developmentSupport for continuing education (e.g., courses, conferences, speaking clubs) at 50% of costIndividual development plans and mentoringReferral bonus program21 working days off and 5 sick leaves per yearVolunteer opportunities and HR support for well-beingJoin Softermii and help take software to the next level of excellence.
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