Payroll and Benefits Administrator

Job Description

Payroll & Benefits Administrator

Location : [Insert Location or "Remote / Hybrid Available"]

Department : Human Resources

Employment Type : Full-Time

About the Role

We are seeking a Payroll & Benefits Administrator to support day-to-day HR operations and ensure an exceptional employee experience. This position manages payroll and benefits processing, employee inquiries, and leave administration with a focus on accuracy, compliance, and empathy. This is a great opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering detail-oriented, people-focused HR support.

What You'll Do

• Payroll & Benefits Administration :
• Process and maintain all benefit enrollments, changes, and terminations.
• Administer wellness and eligibility files, COBRA events, and vendor updates.
• Coordinate with benefit and payroll vendors to ensure accurate employee data and deductions.
• Employee Support & Communication :
• Respond to approximately 50 daily inquiries from employees via the shared HR inbox.
• Use discretion and sound judgment when deciding between email or phone communication.
• Provide empathetic, accurate, and timely responses to benefits and payroll questions.
• Leave of Absence (LOA) Coordination :
• Manage all administrative aspects of employee leave programs.
• Partner with third-party FMLA vendors to track cases and maintain accurate documentation.
• Ensure compliance with federal, state, and institutional leave policies.
• Compliance & Data Accuracy :
• Maintain data integrity within HR systems and ensure compliance with all regulations.
• Conduct regular audits to verify accuracy of benefits, deductions, and eligibility files.
• Partner with HR leadership to resolve discrepancies and streamline workflows.
• System & Vendor Management :
• Utilize HRIS platforms (UKG preferred) to manage employee benefit and payroll data.
• Collaborate with benefit carriers, leave vendors, and HR team members to optimize processes.

What You Bring

Required :

Preferred :

Who You Are

How You'll Succeed

Hiring Process

Start Date : Flexible - hiring for the right fit.

Why Join Us

You'll be part of a collaborative, professional HR team that values accuracy, empathy, and follow-through. This role offers the opportunity to make a tangible impact on both employee experience and organizational effectiveness.

Meet Your Recruiter

James Fletcher

Account Manager

Hi there! Searching for a new job is hard; let me make it easier. I love Milwaukee and have deep connections with this city. I recently shifted career paths and have a passion for helping you do the same thing. What are you waiting for? Let's go!