Retail Outlet Store Manager

Manager Of The Thrift Outlet Store

The Manager of the Thrift Outlet Store is responsible for the strategic and day-to-day oversight of a high-volume thrift outlet store. This position ensures that all efforts are aligned to maximize revenue, enhance operational efficiency, and minimize landfill contributions. The manager serves as the senior leader of a multifunctional facility, driving performance across outlet sales and recycling streams through effective team leadership, vendor relations, and data-driven decision-making.

Key Responsibilities

• Oversee the daily operations of the thrift outlet store and co-located recycling / salvage operations.
• Develop and implement operational strategies to improve throughput, quality control, and financial performance.
• Ensure compliance with safety, environmental, and organizational standards.
• Monitor inventory flow, pricing strategies, and merchandising approaches aligned with secondary market demands.
• Hire, train, supervise, and evaluate staff across outlet and recycling functions.
• Create and manage team schedules to ensure coverage and efficiency.
• Drive a positive, performance-based culture rooted in accountability, respect, and development.
• Ensure a clean, safe, and welcoming environment for customers.
• Resolve customer concerns professionally and in alignment with organizational values.
• Promote the mission of sustainability and reuse within the community and among customers.
• Manage budget, payroll, and operating costs to ensure profitability.
• Analyze sales data, diversion rates, and other KPIs to make informed business decisions.
• Prepare and present reports to senior leadership on operational and environmental performance.

Qualifications

Working Conditions