Senior On-Site Service Specialist

Job Description

Our client has two contract openings for a Senior On-site Service Specialist in Shreveport, LA

Shift : Monday to Friday, 8 : 00 AM – 5 : 00 PM

Are you the go-to person when a printer jams or a big print job needs to be handled perfectly? Our client is looking for two Senior On-Site Service Specialists to join their team in Shreveport, LA . If you’re organized, tech-savvy, and enjoy helping people keep things running smoothly, this role could be a great fit!

What You’ll Be Doing

Operate high-volume 2D / 3D printers and copy machines

Troubleshoot basic equipment issues and coordinate more complex repairs

Handle customer inquiries, job requests, and service coordination

Manage records, supply inventory, and calculate service charges

Collaborate with teammates to meet deadlines and deliver high-quality results

Keep the workspace organized, safe, and running efficiently

Pitch in on additional tasks such as :

Meeting room setups

Light maintenance

Reception or hospitality duties

You’ll also help with mail, shipping and receiving, document scanning, and other site operations that keep the office moving.

Requirements

What We’re Looking For

Education : High school diploma or GED required

Experience : 1–2 years of related experience (print / copy center, mailroom, facilities, or customer service)

Basic computer skills, including MS Office Suite

Working knowledge of copiers, printers, and related equipment

Knowledge and understanding of shipping / receiving procedures

Strong communication and customer service skills

Ability to troubleshoot, stay organized, and manage multiple priorities

Valid driver’s license minimum levels of auto insurance coverage  (some local travel may be required)

Work independently and flexibly to complete projects.

Comprehend instructions concerning mail delivery

Ability to read and comprehend written technical information in the form of manuals, parts books and related publications

Excellent customer relations skills and excellent verbal communication skills

Bonus points if you have experience with basic electronics!

Preferred

Some related copy job experience is preferred.

Working knowledge of copier and other related equipment and repair is preferred.

Basis electronics knowledge is preferred.

Physical & Equipment Requirements :

Extensive standing depending on production volume

Use of multifunction machines and wide-format printers

Weekly unloading of paper orders into designated storage areas

Physical Requirements

Standing for extended periods

Lifting and moving paper orders and supplies

Operating multifunction and wide-format printing equipment

Why You’ll Love This Role

This is a hands-on position where every day brings something new — from helping a client with a time-sensitive print job to keeping the office running efficiently. You’ll be part of a supportive team that values reliability, attention to detail, and great service.

Requirements

mail processing, basic computer skills, sheveport, louisana, manufacruting