Supervisor, IRIS Consulting Services (Milwaukee County, WI, Waukesha County, WI, Ozaukee County, WI)

Job Summary

Leads and supervises a regionally-based team of The Management Group's (TMG) IRIS consultants - ensuring provision of high-quality, person-centered supports to IRIS participants, and achievement of TMG's organizational goals. Contributes to overarching strategy to provide quality and cost-effective care.

Essential Job Duties

• Provides leadership, training and supervision to reporting team of IRIS consultants - establishing relationships and rapport to drive optimal outcomes.
• Demonstrates concept of self-direction and person-centered practices.
• Reviews and utilizes data and reports to manage IRIS consultation services requirements, and identifies proactive solutions for the team.
• Conduct reviews for pre-determined number of IRIS consultant records each month and documents results - emphasizing timelines, documentation standards, and plan accuracy.
• Reviews and authorizes participant plans, budget amendments, one-time expense requests, and liaises for vendors as needed.
• Communicates clearly and effectively with IRIS consultants and / or participants in the IRIS program about topics including : directives from the Department of Health Services (DHS) regarding programmatic changes, participant budget reductions and terminations.
• Assists IRIS consultants with difficult situations and messaging, (i.e. fraud and conflict of interest), and maintains strictest confidentiality regarding all employee and participant related information including Health Insurance Portability and Accountability Act (HIPAA) and other personal or organizational information.
• Acts as a change management conduit and communicates, assesses or interprets program, policy or protocol changes, staff changes and conflict of interest situations.
• Works collaboratively with other staff, participants and stakeholders to ensure that service excellence standards are being met.
• Responsible for outreach and networking opportunities with external stakeholders.
• Meets regularly with area leaders and staff to discuss important participants issues or topics as needed, holds monthly team meetings, attends quarterly leadership development, and attends home visits with each IRIS consultant annually.
• Local travel may be required (based upon state / contractual requirements).

Required Qualifications

Preferred Qualifications

To all current Molina employees : If you are interested in applying for this position, please apply through the Internal Job Board.

Molina Healthcare offers a competitive benefits and compensation package.

Molina Healthcare is an Equal Opportunity Employer (EOE) M / F / D / V

Pay Range : $49,930 - $97,363 / ANNUAL