LAX Airport Systems Support Technician PartTime

JOB DESCRIPTION

Member of the support team responsible for the day-to-day activities at Los Angeles International Airport – Tom Bradley International Terminal. The support technician provides On-site technical support for the Operation and Passenger Services Automated Biometric Boarding Gates (ABBG) called eGates.

Job Location : Los Angeles International Airport (LAX)

JOB DUTIES

• The Airport System Support Technician will work on location at Los Angeles International Airport (LAX) on a part time basis working 16 hours per week, covering the airport boarding gate operation Saturday & Sunday.
• This role will report directly to the Operations Service Manager.
• Technicians are required to be dedicated to servicing the customer’s equipment, provide corrective and preventive maintenance and strive to meet required SLAs for incident / problem resolution.
• Monitor applications usage so that they can assist end-users and suggest when additional user training is needed.
• Technicians would remain in the assigned team area and respond to trouble calls. Technicians are the primary contact for trouble tickets.
• Technicians will have the necessary security clearance to work in any area of the airport where supported equipment is located. In most cases technicians are not expected to repair equipment on the spot unless a simple procedure clears the fault.
• The technician will replace the inoperative equipment with a unit from the spares pool and will maintain appropriate records.
• Technicians are responsible for maintaining the spares inventory and process onsite and offsite repairs.
• be well presented in line with company dress code and conduct yourself in a professional manner.

SERVICE DELIVERY

QUALIFICATIONS

Function holder’s minimum qualifications and experience should include :

PHYSICAL ATTRIBUTES

Function holder’s minimum physical attributes should include :