Technician - Generator Field

Description

Position Summary

This position performs mechanical and electrical services on engines, generators, UPS, switchgear, automatic transfer switch, and other related system products for the Power System’s Service Department.  Representative duties include providing first time installation, commissioning, coordinating start-ups with other systems (i.e., switchgear, UPS, etc.), performing service and repairs, troubleshooting electrical and mechanical problems, writing service reports, recording time assigned to jobs and maintaining company issued truck and equipment.

Responsibilities

• Installs, services and repairs, generators, UPS, switchgear, automatic transfer switch, and other related system products for the Power System’s Service Department. This includes providing first-time (start-up) installations; coordinating with other systems being installed such as multiple generators sets and paralleling switchgear to ensure all related equipment works together properly as a system.
• Diagnoses and troubleshoots customer’s electrical and mechanical problems to assure the entire system runs safely and efficiently.
• Initiates and / or completes all associated paperwork for the service and / or repair, including writing the service report and recording time technician(s) spent repairing and / or servicing equipment, parts charged and returned, serial number, type of equipment, etc.
• Excellent customer communication skills. Maintains customer satisfaction by understanding the customers’ needs and time constraints and completes scheduled repairs and service safely and within the time constraint identified while providing superior quality workmanship to meet and / or exceed the customer’s needs.
• Maintains company issued vehicle, equipment, and tools by keeping them in good working order, clean and up to date with suggested maintenance. Must meet DOT requirements, possess a CDL license to operate a field service vehicle and must be able to operate a forklift. A clean driving record and a valid driver’s license is required.
• Performs related duties as required.

Qualifications

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.