Express Lube Advisor

Express Lube Advisor

The largest auto dealership group in the country, Lithia Motors is about providing customers with an honest, simpler experience, all the while working in a positive team environment. The Express Lube Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. They serve as the communicator between customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service / repairs are understood by the customer.

Responsibilities :

• Greet customers and guide them through the Express Service process with professionalism and care
• Clearly explain maintenance services, recommended repairs, and warranty coverage
• Write up repair orders accurately and efficiently
• Coordinate with Express Technicians to ensure timely vehicle turnaround
• Maintain excellent customer communication throughout the service visit
• Ensure every guest leaves satisfied and informed about their vehicle's condition

Qualifications :

We offer best in class industry benefits :

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.