Risk Manager- Change Experience

Risk Manager- Change Experience

As a Manager in Capital One's Anti-Money Laundering (AML) Program, you'll be challenged and inspired by working with business partners and stakeholders to support investigators prepare for and adapt to change. This role will focus on the human-side of platform and process change within the FIU and will lead the organization through impactful changes utilizing strategies and tools that offer lasting results while minimizing disruptions to overall operations. You will provide governance and oversight with efficient tracking of high impact FIU initiatives; driving accountability and on time delivery with a focus on people-centered continuous improvement and culture building activities.

Responsibilities :

• Manage key FIU projects and initiatives impacting investigation outcomes
• Develop tools and strategies to assess and facilitate the integration of changes across all impacted FIU business units, investigator platforms, tools and processes
• Coordinate change activities across multiple teams and functions to ensure alignment and successful delivery through communication, training and operationalization
• Utilize active listening techniques across all levels to identify potential impacts, concerns and gaps to ensure all are appropriately documented, discussed and considered
• Create and participate in a team culture that is adaptive, inclusive and customer focused

Here's what we are looking for in an ideal teammate :

Location : This role is hybrid, where you will be expected to spend about half of your working time in the office and half working virtually.

Basic Qualifications :

Preferred Qualifications :

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL : $132,800 - $151,600 for Risk Manager

McLean, VA : $146,100 - $166,700 for Risk Manager

Melville, NY : $159,400 - $181,900 for Risk Manager

New Orleans, LA : $132,800 - $151,600 for Risk Manager

Plano, TX : $132,800 - $151,600 for Risk Manager

Richmond, VA : $132,800 - $151,600 for Risk Manager

Riverwoods, IL : $132,800 - $151,600 for Risk Manager

Wilmington, DE : $132,800 - $151,600 for Risk Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.