IT Systems Administrator

MCPc is a global endpoint management company focused on improving performance, security and sustainability for our clients.

MCPc has a purpose, a strategy, and a set of values that animate everything we do. We provide a wide range of services to our clients including Managed Security, Technology Logistics, IT Talent Solutions, IT Asset Management, and IT Asset Disposition.

MCPc has consistently been recognized as one of the top companies in the area to work for and we are proud to have employee retention rates that far exceed the national average.

MCPc has a strong commitment to Diversity and Inclusion as well as our Early Talent Program that offers opportunities for people of every education level.

MCPc also has a strong commitment to giving back to the community through a variety of means including The Foundry, www.

clevelandfoundry.org, which was created by our Founder / Chairman Michael Trebilcock.Core ValuesPrincipleUnderstanding our client’s needs by applying the appropriate people, process, and technology to achieve the desired outcomesQualityTailoring our services to each client’s individual circumstances by maintaining rigorous quality control that is accountable and predictableRespectWe welcome the unique contributions of each member of the team by striving to communicate, listen and collaborate in everything we do.

AdvancementMCPc offers employees opportunities to enhance their skills and grow as people (career pathing for example).InnovationMCPc Pioneers new approaches to technology management by measuring and quantifying the value of our services.

Community CommitmentWe engage with organizations that address educational, cultural, and social needs. We achieve this by enhancing career development, recreational and educational opportunities for the communities we serve.

Benefits & Appreciation401k matching and ROTH optionCompetitive Medical, Dental and Vision packages, and other benefit offeringsCompany sponsored events (picnics, cookouts, and volunteering opportunities)Company paid Holidays and Paid Time OffCareer paths and advancementMaintenance, configuration, and reliable operation of computer systems, servers, storage arrays, backups, and VMware virtualization technologiesInstall and upgrade computer components and software, manage virtual servers and respond to the technical needs of the business.

Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.

Responsible for Microsoft Active Directory, Group Policy, and IntuneProvide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.

Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover proceduresLead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptionsResponsible for capacity, storage planning, and systems performanceWork with IT Leadership to develop financial plans and budgets based on alignment with technological innovation and industry-standard advancementAssociate or BS in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience requiredSystem administration and IT certifications in Linux, Microsoft, or other related fieldsStrong knowledge of systems and hardware, networking software and protocolsExperience with Microsoft 365, Azure, AWS, and KubernetesExperience with VMware, hypervisor servers, storage arrays, wireless access points, and standard data center networking equipmentProficient in Microsoft Active Directory, Group Policy, Intune, DNS, and related applicationsA proven track record of developing and implementing IT strategy and plansStrong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocolsExcellent written, oral, and interpersonal communications skills4-6 years of network administration, system administration, and virtualization experienceThis job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.