Customer Care Specialist

A company is looking for a Customer Care Specialist to join their team.

Key Responsibilities

Respond to customer inquiries via phone, chat, or email professionally and accurately

Track and collect data from multiple sources while managing complex issues

Collaborate with the Competitive Intelligence team by providing feedback and recording data

Required Qualifications

High School Diploma or GED required

2+ years of customer service or call center experience

Flexible hours, including weekend availability

Strong computer skills and ability to learn new software quickly

Demonstrated integrity and commitment to customer satisfaction